Top Highlights
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Non-Auto-Renewal Policy: Mullvad VPN automatically cancels subscriptions by default; users need to pay monthly in advance without renewal unless specified.
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Cancellation Process: For accounts created post-mid-2022, cancelling is straightforward via the account dashboard by selecting “Unsubscribe”; app store subscribers must cancel through the respective store.
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Account Deletion and Refunds: Users can delete their account by emailing support with their account number; refunds are available within 14 days of purchase, excluding cash payments.
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Alternatives to Mullvad: Consider other VPNs like Proton VPN, Windscribe, Surfshark, and CyberGhost for similar privacy with varied pricing, speed, and performance features.
How to Cancel Mullvad VPN
If you want to cancel your Mullvad VPN subscription, it’s straightforward. First, Mullvad does not automatically renew subscriptions. Thus, stopping payments is the primary way to cancel your account.
When you first sign up, you pay upfront for the desired months, typically at a rate of 5 Euros per month. After that, Mullvad deducts the amount from your account until your balance reaches zero. If you decide you no longer want the service, simply stop funding your account.
However, if you signed up before mid-2022, you might have an account with auto-renewal. To cancel this, log in to your account page, select “Subscriptions,” and then choose “Unsubscribe.”
If you subscribed through an app store, the cancellation process is slightly different. For iPhone users, navigate to the Settings app, tap your name, and then select “Subscriptions.” Find Mullvad, tap it, and hit “Cancel Subscription.” Android users should open the Google Play Store, access their profile, select “Payments & Subscriptions,” and find Mullvad to cancel.
If you’re sure you’ll never use Mullvad again, consider deleting your account. Send an email to support@mullvadvpn.net with your account number and a deletion request. You will receive a confirmation of the account termination.
Mullvad offers refunds within 14 days of purchase. To request a refund, email support@mullvadvpn.net with your account number and payment token. Remember, payments made in cash are not refundable.
While Mullvad is highly regarded for privacy, other options exist. For those seeking similar features, consider Proton VPN for larger networks, Windscribe for better unblocking, or CyberGhost for affordability. Choosing the right VPN depends on your specific needs.
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