Essential Insights
- BYD apologized after some Great Tang SUVs received front and rear wheel rims in the wrong positions.
- The company traced the assembly error to a supplier and said production checks have been improved.
- BYD said the mistake poses no safety risk and will replace affected rims for free, with additional customer support.
- The Great Tang starts at about $40,000, drew 150,000 orders in China, and is planned for overseas markets by late 2026 or early 2027.
A Small Assembly Error Draws Big Attention
BYD has apologized after some Great Tang electric SUVs left the factory with their wheels on the wrong axles. The company sells the model as the Datang in China.
The wider wheel rims belong on the rear. The narrower rims belong on the front. But some vehicles received the reverse arrangement. Owners spotted the mismatch and raised concerns.
The mistake may sound minor. Yet wheel placement matters to buyers who expect a new vehicle to match its design and specifications. It also highlights how one supplier’s assembly process can affect a high-profile product.
BYD Offers Repairs and Owner Support
BYD says it launched an investigation after owners reported the issue. The company traced the error to a wheel-assembly supplier in Hubei province. That supplier has added a visual inspection step to its production line, BYD says.
The automaker has not disclosed how many SUVs the error affected. However, BYD says the incorrect wheel placement created no safety risk. The company will replace the affected rims at no cost.
BYD also plans to provide owners with a replacement vehicle or cover their transportation costs while technicians repair their SUVs. In addition, the company will restart each affected vehicle’s warranty period. Those steps offer practical relief, though owners may still face inconvenience and lost time.
A Promising SUV Faces a Quality Test
BYD unveiled the Great Tang in March, with prices starting at about $40,000. The SUV drew 150,000 orders in China, signaling strong interest in the company’s flagship electric model. BYD plans to bring it to other Asian markets and Europe by the end of this year or early 2027.
That demand gives the assembly error added weight. A popular vehicle needs more than an appealing price and a long order list. Buyers also expect consistent quality, clear communication and dependable after-sales support.
BYD’s apology and repair offer provide a constructive response. Its new inspection step could also help prevent a repeat. Still, the company’s next challenge is to show that its production checks can keep pace with its rapid growth.
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